Tuesday 28 April 2015

DO YOUR CLIENTS RATE YOU ?

I was recently asked by a very large organisation to express an opinion about a big  commercial firm based outside London . Why ask me ? The astute reply was that they knew I was heavily involved in training and would have a view about awareness and competence . What had provoked their question was a survey showing that this firm had slipped in some satisfaction survey .
I answered honestly and said that whilst I had provided training for this entity I had not been asked to in the last 2 years . That seemed to confirm their suspicions . Intriguing stuff . 

Thursday 23 April 2015

PART 36

The eminent head of training at a major City firm tells me that about half of the supposed Part  36 offers his firm receives are defective ! It is negligent for a claimant to make an invalid offer as it will cost the client and the firm as well . 

NEW PART 36 FORM

I am as sorry as I am bewildered to report that the Rules Committee did not get around to signing off a new N242 last Friday. I realise they have a lot on their plate but this ought to have taken a minute . I will keep you posted on progress . Thank you Beverley for the information .

Tuesday 14 April 2015

2015 WHITE BOOK

The new edition is accompanied by a nifty Costs paperback .
Be cautious about the hourly rates when budgeting  comments at 4.28 , plainly written before the superb judgment of Warby J in YEO 2 months ago.
The Part 36 chapter by Peter Hurst is exquisite and utterly accurate. 

Monday 13 April 2015

A GREAT BIG DAY OF COSTS AND FUNDING !

I will be hosting this event and giving 2 talks at the Park Plaza Hotel , Westminster , on 22nd May. Loads more details to follow ! Thank you to Sajid Hussain and Reuben Glynn for all the donkey work. 

Monday 6 April 2015

WELCOME TO THE NEW PART 36

It kicks in today .
I encounter more professional negligence issues here than anywhere else in litigation practice . Make sure you are fully conversant with the Rules , old and new . 

WHY PI LAWYERS HAVE A BAD IMAGE

"The assistant district attorney who prosecuted the case, Francis Bloom, has since been publicly censured for fabricating a confession and forging signatures in another case; he is now working as a personal-injury lawyer" . ' THE NEW YORKER ' APRIL 13th 2015. .